What you need to know
Matrix Recruitment are seeking to recruit a Area Service Manager forour Clientbased in County Kildare


Fixed term for 6 months, full-time
What you need to know
The purpose of this post is to take governance and oversight management responsibility for Designated Residential Services, Day Services, and Supported Living services. The aim is to support best practices in delivering high-quality, person-centered services and supports in line with legislation and our client’s policies, ethos, and values.
The job description outlines the roles and responsibilities currently envisaged, which may evolve over time due to changes in the national disability sector program. The post holder will manage all aspects of the daily operational delivery of the residential services for designated centers and ensure that services meet the required quality and safety standards as per HIQA regulations and relevant legislation.
Key Duties and Responsibilities

• Governance & Compliance: Ensure services comply with HIQA regulations and legislation, including safeguarding vulnerable adults.

• Leadership: Provide professional leadership to ensure high-quality, person-centered services.

• Quality Assurance: Monitor service quality and ensure compliance with internal and external standards.

• Relationship Management: Manage relationships with key stakeholders in collaboration with the Head of Services.

• Operational Oversight: Conduct unannounced visits, manage budgets, and oversee KPI reporting.

• Continuous Improvement: Promote a culture of continuous improvement by embedding national and international best practices.

• Service Integration: Implement an integrated approach to service delivery across all services within the network.

Responsibilities

• Service Delivery: Ensure services meet the needs and wishes of those supported, manage complaints, and promote active participation.

• Team Leadership: Lead and direct operational staff to foster a strong team ethos, identify emerging talent, and develop a performance management culture.

• Quality & Safety: Prioritise quality and safety in service provision, adhering to all relevant standards and regulations.

• Stakeholder Collaboration: Work closely with the Head of Services and other senior management to ensure smooth service operations and stakeholder relations.

• Change Management: Support the implementation of change initiatives as directed by the Board and Senior Management Team.

What Are We Looking For?

• Qualifications:

• Minimum Level 8 on the QQI Framework (e.g., BA in Social Care Studies or equivalent).

• Postgraduate qualification in Social Care Management or Management is desirable.

• A minimum of 3 years' experience in a management or supervisory role within health or social care.

• Knowledge of HIQA regulations and relevant legislation.

• Competence in working with individuals with intellectual disabilities.

• Experience & Skills:

• Proven ability to manage services in accordance with HIQA regulations.

• Strong operational knowledge of legislation, policies, and procedures.

• Effective leadership and team management skills.

• Ability to develop and implement best practices.

Overall Objectives

• Support Senior Management: Ensure compliance and accountability across all roles and functions within the designated area.

• Promote Best Practice: Develop and implement best practices within Camphill to achieve business objectives.

• Values Alignment: Demonstrate behavior consistent with our clients’ values and ensure this is reflected across the workforce.

What You Need to Know

• Tenure of Employment: Fixed term for 6 months, full-time.

• Probation: A six-month probationary period applies, with possible extension in exceptional circumstances.

• Hours of Duty: 40 hours per week, with flexibility required to address emergencies outside normal working hours.

• Health & Safety: Compliance with our client’s health and safety policies is mandatory, along with participation in quality and safety initiatives.

Values & Attitude

• Support our client’s mission, vision, and values through daily work and behavior.

• Commitment to professional development and high ethical standards.

• Flexibility to adapt to changing circumstances and demands.

Apply for this job now by emailing your WORD formatted CV to jennifer@matrixrecruitment.ie

Full detailed job spec available on request.
By applying, you are giving consent for Matrix Recruitment to contact you about this job. We collect your data for recruitment purposes only and will retain it for the duration required as outlined in our privacy policy. All CVs are kept confidential and will not be submitted to any clients without your knowledge and permission. Please note that due to the expected high volume of applications we can only reply to applicants suitable for the position.
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