Our Promise to You

Our Candidate Charter

We work to the highest ethical standards and are committed to giving you a professional and personal recruitment experience.

Our commitment to you:

  • To contact you as soon as we have a relevant vacancy
  • To present the role to you detailing the skills/qualities required
  • To always get your permission prior to submitting your details to a client
  • To build a professional relationship based on mutual trust and honesty
  • To work with you to understand your experience and skills and to look for the organisation that best matches your expectations and career aspirations
  • We will only put you forward for the right job for your career path
  • To represent you in a positive, professional and proactive manner
  • We will personally recommend you when we submit your CV, answering any questions the client may ask us
  • To provide you with additional information (not always available on a jobs board) such as organisation structure, company performance, company history, key players, organisational culture and salary guidelines
  • To offer you the best career advice, CV presentation and interview tips
  • To obtain and retain all information received with confidentiality and care
  • To provide feedback at each stage of the recruitment process
  • To provide you with a thorough briefing in advance of attending a client interview

What we ask of you in return:

  • To provide honest and accurate information at all times
  • To honour any commitment made to attend an appointment with us or a client company
  • To provide as much notice as possible should you be unable to attend any arranged appointment
  • To treat information shared in a confidential manner
  • To afford us and our clients the same level of professionalism and respect that we strive to give you
  • To inform us and keep us updated if you are involved in any other job application process. Don’t worry – this isn’t a problem

Is now a good time?

Matrix: Hi John, a really exciting opportunity has just come up that might be of interest of you. Is now a good time to call?

John: Yes, I’m free now if you want to call me.