Clerical Officer in the Irish Prison Service, HQ, Longford

The Irish Prison Service (IPS) is responsible for the provision of safe, secure and humane custody for those people committed to prison by the Courts. Political responsibility for the Prison System in Ireland is vested in the Minister for Justice and Equality. The Irish Prison Service operates as an executive agency within the Department of Justice and Equality. It is headed by a Director General supported by a number of Directors.  The Service is a key component in our country’s criminal justice system ensuring safer community life and employs approximately 3,200.

The mission of the Irish Prison Service (IPS) is to provide safe and secure custody, dignity of care and rehabilitation to prisoners for safer communities

The IPS vision is to contribute to a safer community through excellence in a prison service built on respect for human dignity.

The Values of the IPS are teamwork, integrity, potential, safety and support.

The Role

The nature of the work carried out by clerical staff may vary depending on the area of assignment within the IPS.  This will involve such clerical/administrative tasks as may be assigned to the employee from time to time.

The following reflects the typical duties you may be required to undertake, if appointed:

  • General clerical work e.g. filing, photocopying, answering/making telephone calls, dealing with emails, reception desk duties, etc. under the supervision of a designated manager;
  • Supporting line-managers and colleagues;
  • Working as part of a team in delivering services;
  • Communicating and dealing with the public/customers e.g. responding to queries and providing information face-to-face, by telephone or via email;
  • Providing the highest quality standards in customer service;
  • Using Information Technology on a daily basis e.g. word processing, spreadsheets, database, email and internet;
  • Maintaining high quality records in a thorough and organised manner;
  • Checking all work thoroughly to ensure it is completed to a high standard;
  • Carrying out routine accounts work;
  • Approaching work in a careful and methodical manner, displaying accuracy at all times, even when conducting routine/repetitive work;
  • Any other duties deemed appropriate.

Entry Requirements and Eligibility

Candidates must:

  • have the requisite knowledge, skills and competencies  to carry out the role;
  • be capable and competent of fulfilling the role to a high standard;
  • have a good general level of education;
  • be at least 17 years of age on or before 4th May 2018, i.e. have been born on or before 4th May, 2001;
  • fulfil citizenship, health and character requirements (see below).

Desirable requirements:

  • Previous experience in a similar role.


Click here to download the information booklet for candidates. Be sure to read it carefully before applying.

If this sounds like the perfect opportunity for you, click the button and download our application form. Once completed email it to

We look forward to hearing from you!

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