What you need to know 

You will work as an IT Engineer for our client, a leading IT solutions company in the South East. 

This is a permanent, full-time job.

Your new job 

Key duties & responsibilities:

• Responsible for problem solving a range of IT issues across a portfolio of client organisations.
• Provide expert guidance to clients on IT matters for their business and become their trusted ‘go-to’ problem solver.
• Execution and conclusion of service requests on-time and/or successful management of client expectations when targets cannot be met.
• Good communication with Account Managers and Team Leader with regards to events and changes transpiring at client sites.
• Execution with a high degree of success in integrating and/or solving problems in environments rich in Microsoft Server, Exchange, SQL, IIS, Cisco Internetworking, VPNs, firewalls, backups and more.
• Responsible for: Server Operating Systems; Enterprise E-mail; Workstation; Datacenter Technologies; Telephony; Solid understanding of and ability to configure TCP/IP subnetting and troubleshooting Internet connectivity.

What are we looking for?

• Engineer with minimum four years’ ‘real-world’ industry experience.
• Excellent communication & relationship-building skills (a strong people-person).
• Minimum 4 years’ experience – Active Directory Support, Microsoft Windows and Windows Server Support, Microsoft Exchange Support
• Minimum 4 years’ experience – Cisco Switching/VLAN/Routing/Firewalling Support
• Minimum 4 years’ experience – VOIP/SIP setup and management
• Minimum 4 years’ experience – Server Hardware Technologies (CPU/RAID/SCSI) Support
• Minimum 4 years’ experience – Data Backup and Recovery Support, Corporate Antivirus Support, VPN Connectivity Support
• Have multiple certifications, high skill level.  The following certifications are preferred: MCSA/MCITP, CCNA/CCDA/CCVP/CCIE, VCP, Project+, Network+, Fortinet NSE

Apply for this job now or get in touch with Roisin Ahern on roisin@matrixrecruitment.ie for more information.

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