Senior Field Service Engineer

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What you need to know 

You will work as an IT Engineer for our client, a leading IT solutions company in the South East. 

This is a permanent, full-time job.


Your new job 


Key duties & responsibilities:

  • Responsible for problem solving a range of IT issues across a portfolio of client organisations.
  • Provide expert guidance to clients on IT matters for their business and become their trusted ‘go-to’ problem solver.
  • Execution and conclusion of service requests on-time and/or successful management of client expectations when targets cannot be met.
  • Good communication with Account Managers and Team Leader with regards to events and changes transpiring at client sites.
  • Execution with a high degree of success in integrating and/or solving problems in environments rich in Microsoft Server, Exchange, SQL, IIS, Cisco Internetworking, VPNs, firewalls, backups and more.
  • Responsible for: Server Operating Systems; Enterprise E-mail; Workstation; Datacenter Technologies; Telephony; Solid understanding of and ability to configure TCP/IP subnetting and troubleshooting Internet connectivity.


What are we looking for?

  • Engineer with minimum four years’ ‘real-world’ industry experience.
  • Excellent communication & relationship-building skills (a strong people-person).
  • Minimum 4 years’ experience – Active Directory Support, Microsoft Windows and Windows Server Support, Microsoft Exchange Support
  • Minimum 4 years’ experience – Cisco Switching/VLAN/Routing/Firewalling Support
  • Minimum 4 years’ experience – VOIP/SIP setup and management
  • Minimum 4 years’ experience – Server Hardware Technologies (CPU/RAID/SCSI) Support
  • Minimum 4 years’ experience – Data Backup and Recovery Support, Corporate Antivirus Support, VPN Connectivity Support
  • Have multiple certifications, high skill level.  The following certifications are preferred: MCSA/MCITP, CCNA/CCDA/CCVP/CCIE, VCP, Project+, Network+, Fortinet NSE


Apply for this job now or get in touch with Roisin Ahern on for more information.


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Recruitment Consultant: Roisin Ahern

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