Senior Client Processing Analyst

  • Contract
  • Location: Wexford
  • Ref: 917622

Job Details

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We are currently recruiting for a Senior Client Processing Representative for our client, a global investment bank based in Wexford.

This is initially a 9-month contrat with a strong possibility of permanency and/or extension at the contracts end.

The successful candidate will be joining a fast paced, busy department with a progressive culture.

What you will be doing:

  • Using expertise and judgement to provide quality client service and support to internal and external clients on a daily basis, including phone interaction, complex problem resolution, transaction processing, reconciliations and accounting services.
  • Update client accounts in a timely and accurate manner.
  • Serve as the primary POC for clients and execute all correspondent requisites in a timely manner and with an understanding of of business and client needs.
  • Maintain accounts in accordance with applicable regulations and policies, ensuring regulatory compliance and minimizing exposure to risk.
  • Identify, investigate and resolve issues with clients accounts or with company records.
  • Work closely with the technology and operations team to ensure the system is efficient and incorporates any necessary risk mitigation.
  • Provide product knowledge and technical assistance, determining when the more complex issues should be referred to a supervisoror senior professional.
  • May be responsible for allocating and checking the work of other team members.

What we are looking for:

  • Bachelor’s degree level of education is desired but up to secondary school level would be considered.
  • 5-7 total years of work experience is desirable.
  • Work experience in a similar client servicing role within the Financial Services sector would be a huge benefit.
  • Excellent communication skills – oral and written.
  • Ability to work off of own initiative and as part of a team.
  • Previous experience working in a regulated environment.

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    Recruitment Consultant: Dean Hayden

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