Sales Support Administrator

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What you need to know

You will work as a Sales Support Administrator for our client, a highly successful and established manufacturing / retail company in Co. Roscommon.

You will be responsible for sales support to clients & stakeholders based in the UK and Europe. You will work alongside the Sales Support Administrative team and report the team lead.

This is a permanent role.

 

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Key duties & responsibilities:

  • Build strong relationships & coordinate with customer account holders.
  • Manage customer queries, ensuring all logged and dealt with efficiently.
  • Support Sales Account Managers.
  • Process & manage customer orders on the ERP system.
  • Provide exceptional customer service, recording & following up with customer claims.
  • Liaise with various departments such as logistics & courier organisations.
  • Complete general administrative tasks.

What are we looking for?

  • At least 1-2 years’ experience in a similar sales support / customer-service support role.
  • Previous office administration experience.
  • Proficient knowledge of Microsoft Office Packages.
  • Excellent communication skills both verbal & written.
  • Strong customer service skills.
  • Proven ability to work to tight deadlines & prioritise tasks.
  • Ability to work in a fast-paced environment.

Desirable

  • Knowledge of ERP or similar type of system is preferable.
  • Manufacturing / commercial retail industry experience.

 

Apply for this job now or get in touch with Áine on 090 64 90485.

 

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Recruitment Consultant: Áine Clehane

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