Order Management Specialist

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What you need to know

We are currently seeking an Order Management Specialist for our client, a medical devices company based in Citywest.

As the Order Management Specialist, you will be responsible for the execution of inter-company ERP sales order, purchase order and shipment processing transactions. As part of this job, you will also fulfil a variety of administrative duties to enable the efficient functioning of the Dublin Supply Chain department.

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Key duties & responsibilities:

  1. Execute ERP-based purchase orders/sales order processes from receiving incoming internal customer orders, creating and placing purchase orders on internal/external suppliers, through confirming and tracking shipments to delivery and payment, in order to meet customer requirements.
  2. Track shipping activities for adherence to agreed lead-times and schedules.
  3. Maintain records and prepare reports relating to Customer and Supplier performance with respect to timing, quantity and planning horizons.
  4. Monitors Key Performance Indicators (KPIs) for assigned portfolio of Customers/Suppliers.
  5. Contributes to periodic (daily, weekly, monthly) supply chain reports to facilitate monitoring of operational supply chain activity.
  6. Organize and maintain a robust and efficient Supply Chain data archiving system.
  7. Continuous Improvement – identifies and initiates continuous improvement to ensure optimum process efficiency and reduce non-value-added activities.
  8. Comply with internal SOPs, appropriate legislation, contractual obligations and company policies including, but limited to SOX.
  9. Ability to liaise with other departments as necessary.
  10. Performs general office administrative duties as needed.

What are we looking for?

  • Strong computer literacy skills and experience working with an ERP system.
  • Experience in the pharmaceutical/medical device/healthcare industry an advantage, but not essential.
  • Well organized administrative skills, capable of managing competing priorities.
  • Strong communication skills.
  • Good numeric skills and excellent attention to detail.
  • Analytical and problem-solving skills.
  • Ability to deal with customers and suppliers in a professional manner.

Apply for this job below!

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Recruitment Consultant: Rena Weld

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