IT Field Service Engineer for Dublin

  • Permanent
  • Location: Dublin
  • Ref: 890374

Job Details

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What you need to know

You will work as a Field Service Engineer for our client, an IT Solutions and Outsourced IT provider, based in Citywest.

Established and expanding company that encourages teamwork and a friendly culture. This is a permanent role with a salary range of 35k-45k depending on experience.

A van, fuel card, laptop, and mobile phone will be provided as part of the package.

Your new job Key duties & responsibilities:

  • Act as point of contact and Field Service Engineer for key customers around the Dublin area
  • Work will primarily be carried out on customer sites therefore driving will be an essential component of the role
  • Liaise with customers and use initiative to resolve IT issues
  • Installation of IT hardware and software
  • Troubleshooting and resolving IT problems

Essential Criteria:

  • 5 to 7 years’ experience working in a customer facing IT support role, preferably in a field engineer role.
  • Experience with Microsoft Windows 7 & 8 and Server 2008, 2012.
  • Experience with Office 365 platforms Exchange, Sharepoint, Lync/Skype.
  • Experience with Firewalls, Routers & L3 Managed Switches an advantage.
  • Working knowledge of wired & wireless networking protocols.
  • Working knowledge of telecoms & structured cabling an advantage
  • Experience with Hyper-V, VMWare or Azure an advantage.
  • Good communication and customer facing skills are essential.
  • Good trouble shooting skills with the ability to think on your feet.
  • Microsoft certification MSCA or MCSE a distinct advantage.
  • Full clean driving licence.

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Recruitment Consultant: Rena Weld

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