Job Details for Vigilance & Complaints Specialist

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What you need to know

Matrix Recruitment is working closely with our Medical Devices Company in the Co Galway area in the recruitment of a Vigilance & Complaints Specialist.

Your new job
  • To coordinate and support complaint handling of product complaints
  • Data entry into complaint handling system
  • To open, track and maintain records for complaints
  • Support of the Vigilance and MDR programs
  • Support complaint trend analysis and issuance of key reports to relevant departments
  • Support risk management, risk analysis and health hazard analysis associated with complaint/post-market information.
  • Support responses to Competent Authority queries.
  • Understand and ensure compliance with internal procedures and external global regulatory requirements.

What are we looking for?

  • Level 8 degree in Engineering / Science
  • 1 – 2 years’ relevant experience in a medical devices environment.
  • Experience / understanding of complaint handling or CAPA processes are desirable.
  • Able to think critically and make sound decisions.
  • Focused on patient safety and customer service.

Apply for this job now or get in touch with Marguerite on 09064 90485.

Matrix Recruitment Group is committed to providing a professional service where all CV’s are kept confidential and will not be submitted to any clients without candidate’s knowledge or consent.

Alternative Text

Recruitment Consultant: Marguerite Dowd

Job Title: Vigilance & Complaints Specialist

Reference: MD1801172

Maximum file size: 64 MB.

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Job Title: Vigilance & Complaints Specialist

Reference: MD1801172

Maximum file size: 64 MB.