Job Details for Customer Service/Accounts Admin

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What you need to know

You will work as a Customer Service/Accounts Admin for our client, a manufacturing company in Co. Offaly. This is a 6-9 month maternity contract.

The Customer Service/Accounts Admin person will be responsible for the processing of customer orders and the ontime delivery of finished goods.  You will also assist with accounts administration duties.

Salary : €25-€28k

Key duties & responsibilities:

  • Dealing with incoming requests from customers and ensure that issues
  • are resolved both promptly and thoroughly.
  • Obtain Forecasts from customers on a monthly basis.
  • Confirm receipt of customer Purchase Orders and schedule orders on production plan
  • Verify the accuracy of PO’s and return to the customer if any discrepancy for amendments to be made
  • Circulate customer orders to production and planning and firm production dates
  • Confirm production/delivery dates for orders with customers in a timely manner as per quality procedure and advise customers of any updates
  • Track orders in production and arrange freight for outgoing stock
  • Track freight and advise customers of any delays
  • Compile list of all freight costs and forward to financial controller on a monthly basis
  • Obtain competitive pricing for freight
  • Complete customer invoicing for product, incurred costs (origination) and process credit notes as required
  • Complete Pro Forma Invoices for customers as required.
  • Send Statements on a monthly basis to customers.
  • Update and circulate shipment KPI on a bi-monthly basis
  • Produce sales reports for sales department as required
  • Complete Intrastat
  • Balance Petty Cash.
  • Enter supplier invoices, ensuring pricing and quantity match a signed PO and filing.

What are we looking for?

  • 2/3 years’ experience in a similar role in a manufacturing company.
  • Business Degree.
  • Experience dealing with customers.
  • Technically very strong and used to dealing with all strands in the organisation.
  • Excellent interpersonal and communication skills


  • Excellent excel skills.

Apply for this job now or get in touch with Breda on 0906490485.

Matrix Recruitment Group is committed to providing a professional service where all CV’s are kept confidential and will not be submitted to any clients without candidate’s knowledge or consent.


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Recruitment Consultant: Breda Dooley

Job Title: Customer Service/Accounts Admin

Reference: 888512

Maximum file size: 64 MB.

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Job Title: Customer Service/Accounts Admin

Reference: 888512

Maximum file size: 64 MB.