Job Details for Bi-lingual Customer Service Representative

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What you need to know

Matrix Recruitment are recruiting a Bi-lingual Customer Service Representative (French or German) for their client a manufacturing company in Co. Cavan. This is a temporary contract position.

You will be responsible for the day to day Customer Service needs of the French and German market.

 

Your new job
  • Work as part of a multi-disciplinary team
  • Resolve customer queries
  • Ensure all customer complaints are dealt with upon receipt and resolved to the satisfaction of the customer.
  • Process daily invoicing.
  • Process billing corrections on time and in accordance with the company policy.
  • Process returns from the customer on time and in accordance with the company policy
 
What we are looking for
  • Fluent in English/ German /French
  • Education to Leaving Certificate level (or similar). Business or other relevant 3rdlevel qualification desirable
  • Experience in busy, fast paced office environment/ preferably within a multinational environment.
  • Excellent communication skills and a professional telephone manner.
  • SAP SD user level experience desirable.
  • Ability to work effectively within multi-cultural team towards strict deadlines.
  • Accuracy and attention to detail are paramount
  • Flexibility –willingness to help other colleagues to meet deadlines
  • Demonstrated computer skills, preferably word processing, spreadsheet, database, and other applicable software programs.
  • Ability to work well with others in performing a variety of customer service tasks.

Salary negotiable

 

If you are interested in discussing this role apply now or get in touch with Sorcha@matrixrecruitment.ie for more information.

Matrix Recruitment Group is committed to providing a professional service where all CV’s are kept confidential and will not be submitted to any clients without candidate’s knowledge or consent.

 

 

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Recruitment Consultant: Sorcha Gavin

Job Title: Bi-lingual Customer Service Representative

Reference: 888036

Maximum file size: 64 MB.

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Job Title: Bi-lingual Customer Service Representative

Reference: 888036

Maximum file size: 64 MB.