Job Details for Bi-lingual Customer Service Representative
What you need to know
Matrix Recruitment are recruiting a Bi-lingual Customer Service Representative (French or German) for their client a manufacturing company in Co. Cavan. This is a temporary contract position.
You will be responsible for the day to day Customer Service needs of the French and German market.
Your new job
- Work as part of a multi-disciplinary team
- Resolve customer queries
- Ensure all customer complaints are dealt with upon receipt and resolved to the satisfaction of the customer.
- Process daily invoicing.
- Process billing corrections on time and in accordance with the company policy.
- Process returns from the customer on time and in accordance with the company policy
What we are looking for
- Fluent in English/ German /French
- Education to Leaving Certificate level (or similar). Business or other relevant 3rdlevel qualification desirable
- Experience in busy, fast paced office environment/ preferably within a multinational environment.
- Excellent communication skills and a professional telephone manner.
- SAP SD user level experience desirable.
- Ability to work effectively within multi-cultural team towards strict deadlines.
- Accuracy and attention to detail are paramount
- Flexibility –willingness to help other colleagues to meet deadlines
- Demonstrated computer skills, preferably word processing, spreadsheet, database, and other applicable software programs.
- Ability to work well with others in performing a variety of customer service tasks.
If you are interested in discussing this role apply now or get in touch with Sorcha@matrixrecruitment.ie for more information.
Matrix Recruitment Group is committed to providing a professional service where all CV’s are kept confidential and will not be submitted to any clients without candidate’s knowledge or consent.